How To Get a Bike

---

Step 1: Get a Voucher

Work with your contact from one of the agencies serving people in our region (Nashua Soup KItchen, Harbor Care, Gateway, Process, schools, etc.) to get a voucher.

               Click here for our voucher form. 

Get it printed, filled out, and signed by your case manager.

Hold onto your voucher.  You should bring it to your appointment. 

Case Managers: Please see here for more information.  

Step 2: Make an Appointment

We use an online scheduling app to give out appointments. 

             Click here to make an appointment using our app.

The app will show you a calendar. Our appointments are on Monday afternoons. If no Mondays on the calendar page are clickable, try clicking the arrow for the next month. 

We are currently allowing scheduling only two weeks in advance. If the calendar says "No times", that means we are fully booked. Check back late on Sunday afternoon or on Monday to see if new appointment slots have been opened up. 

If you have a truly urgent need for a bicycle before we can get you an appointment, or if there is no possible way for you to come to our shop on a Monday afternoon, have your case manager call us at 603 759 9056, or email us at gatecitybikecoop.gmail.com. Please be aware that our ability to give out bikes is dependent on how many  donated bikes our mechanics can repair, and on when we can have staff available at our shop. We are all volunteers, so we cannot promise our ability to make special arrangements outside of our planned appointment slots. 

Step 3: Come To Our Shop To Pick Out A Bike

Pickup will be at our shop at 17B Airport Road. This is close to the Market Basket on Amherst Street, which is a stop on the #2 Nashua bus line.

 Airport Road is the intersection between the AT&T/Chipotle and Cava/Eviva buildings, across from the jug-handle turn between Five Guys and 7-Eleven. 

Our building is across the street from the Law Trucking Company, which is an impossible to miss landmark. 

Our entrance is around the back of our building. 

Note: If you have to cancel, tell us as soon as you know. We will reschedule you, but you may have to wait several weeks. 

If you miss two appointments without informing us, you will lose eligibility.

What You Will Get

When you come for your appointment, we will you show you a selection f bikes that we have already cleaned, repaired, tuned, and inspected. You will be able to pick from that selection.  We do ask for your height when you make your appointment so that we can try to have a few bikes that are the appropriate size for you. We cannot, however, guarantee a specific type or color of bike. 

Please also note that we do not allow people to browse through our shop to pick out bikes that are still waiting to be repaired, or which have been set aside for other purposes.

We will give you a lock, lights, and we will offer you a helmet. Please do not take a helmet if you are not going to wear it. We will respect your choice and appreciate your honesty about this. Most, but not all, of our bikes are equipped with water bottle holders, and we sometimes have bottles or other accessories available, but we cannot promise them. 

Bikes from Gate City Bike Co-Op are used, and given out “as is,” without warranty or guarantee. You are responsible for safe riding and for maintenance of the bike. If a bike that we give you has problems within a short time of you receiving it, we will repair it for free if possible, be we may have to keep the bike for a while.  We cannot guarantee while-you-wait or same-day service. We may offer to replace the bike for you in some cases.